Hey Verizon, Pay Attention When You Ask For My Input
So I'm on hold with Verizon tech support -- fair enough, it's not an urgent problem -- and the voice menu says something like, "press or say 1 to continue, 2 to hear tips while you're waiting, 3 to request a callback..."
So I press 1.
Less than five seconds later, same recording. I press 1 again.
After five or six more rounds, I hang up, and call again, being careful to not let myself get trapped in that tree again.
Sheesh.
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